REHMAN, Z. U.; BALOCH, M. S.; ULLAH, S. Impact of Customer Relationship Management on the Performance of Hotels of Quetta. Pakistan Languages and Humanities Review, Gujranwala, Pakistan, v. 7, n. 2, p. 327–336, 2023. DOI: 10.47205/plhr.2023(7-II)28. Disponível em: https://ojs.plhr.org.pk/journal/article/view/427. Acesso em: 22 nov. 2024.