Exploring the Dark Side of Connectivity: A Review of Phubbing Literature

Abstract

Phubbing is a behaviour that can be defined as the act of ignoring interlocutors in a social interaction while using a mobile phone (Chotpitayasunondh & Douglas, 2016). This paper provides a thorough examination of the existing literature, specifically addressing the antecedents and outcomes of phubbing behavior. The current study seeks to provide a comprehensive understanding of the literature review in relation to phubbing behaviour, specifically in the workplace. A thorough examination was carried out on 63 articles from the SSCI database, encompassing the years 2013 to 2024. The results of the comprehensive literature review suggest that there are two different dimensions of a phubbing behavior along with the two categories i.e., antecedents and outcomes. This paper, which draws on a review of research spanning a decade, adds to our knowledge of phubbing behavior in the workplace and stresses the need to address this issue for the sake of interpersonal relationship along with organizational effectiveness and employee performance.