The Impact of Work Settings on Job Performance in Banking Sector of AJ&K

Abstract

The primary objective of this study is to highlight the causes of employee’s low performance due to substandard working environment. How this inadequate work settings environment can affect the physical health of employees which ultimately lead to low job performance. In this cross-sectional study, a questionnaire survey was conducted among workers in banking sector of AJ&K. A cross-sectional survey method is used to collect data from the workers and staff managers of public and private banks in AJ&K. There are more than 200 (Two hundred) banks in this region. This study has taken the banks of AJ&K as its sampling frame and collected data by two methods. A comprehensive questionnaire whose reliability and validity were tested earlier by picking the already used instruments and then through expert opinion and finally by doing a pilot testing as described in the above section. The results suggest that there is a significant relationship between work settings dimensions (mental environment and physical environment) and job performance. The results also suggest that these two dimensions of work settings (mental environment and physical environment) decreasing the performance of the employees if they are not properly address. The results pointed out that bad working environment lead to decrease of the moral of the employees and as a result this badly impact on job performance.